Can’t get the dates you want? Changed your mind? That’s ok – Daddy’s Deals’ *30 day refund guarantee has you covered.
*T&Cs may apply – read our refund policy below.
- A valid refund request may be submitted to Daddy’s Deals in writing by emailing refunds@daddysdeals.co.za. Please note that refunds WILL NOT be processed via telephone or live chat or any other messaging service other than the email address stipulated.
- Refund requests must be sent from the registered email address / purchasers email address. The valid redemption code must be included with the email, along with the reason for the refund.
- Should a redemption code show as being redeemed by the merchant, Daddy’s Deals reserves the right to withhold a refund unless the merchant confirms that the service / product was not delivered AND that the merchant’s terms and conditions for refund are met. The deal terms and conditions with regards validity and cancellation policies will apply.
- Refund requests must be submitted, in writing, up to 30 days from date of purchase (unless stated otherwise where deals are non-refundable). Thereafter refunds will not be processed or issued. The onus lies with the purchaser to make use of the deal / redemption code within the stated validity period.
- Payments made by credit or debit card will only be refunded back to the credit card. In the case of an EFT a cash refund will be repaid to confirmed bank account details as provided by the purchaser in writing.
- Daddy’s Deals does not offer a credit option – valid refunds are paid back to the purchaser via the original payment method or EFT. Should you have any credits added to your profile for any reason, please note that credits expire automatically after 6 months from date of issue.
Check out our full T&Cs here.
Live chat, call or email our customer support team if you have any questions.
